Tuesday, June 17, 2008

No Such Thing as International Driver's License!

Heads up to all of you who might be thinking of getting an International Driver's License. First of all, there's no such thing! There is something called an International Driving permit .. more on that in a moment.



The Nevada Consumer Affairs Division says a company is advertising on radio, in emails, and on websites. It promises "A license that can never be suspended or revoked". Folks, it's a scam. Those are not my words, that's what the State of Nevada found. Especially at risk for this .. Hispanics. Many of the ads are put in foreign-language newspapers that direct consumers top websites or local storefronts.
If you've been approached to by a bogus International Driver's License, report it to the Nevada Division of Motor Vehicles by going here or by calling 702-486-4368.
Part of the reason this scam is so successful is that there is a legitimate International Driving Permit (IDP). However, an IDP is not a replacement for a valid U. S. state license.


Friday, June 13, 2008

BRAKE TEAM target of INVESTIGATION

Customer complaints got Nevada Attorney General, Catherine Cortez Masto, to launch an undercover investigation into practices at the auto repair chain BRAKE TEAM.

On BRAKE TEAM's own web site they claim to be "the largest brake repair center" in Las Vegas.

But now BREAK TEAM will pay the largest settlement to date involving an Attorney General undercover investigation into the Nevada automotive repair industry.

$45,000.00 in fines and penalties.

BRAKE TEAM has agreed to:
- Revise employee compensation structure to reduce any incentive to sell unnecessary parts and services.
- Obtain membership in Automotive Maintenance and Repair Association.
- Train store personal in the Motorist Assurance Program Uniform Inspection & Communication Standards.
- Mandatory ethics training seminars for its sales and management.
- Hire a Technical Quality Assurance Manager.
- Test all brake repair technicians to ensure that they have practical, basic brake repair proficiency.
- Pay for technicians to test for Automotive Service Excellence certification.
- Implement and maintain internal quality assurance controls.
- Perform an annual cost of goods sold audit at each of its Nevada locations.
- Provide a "whistle-blower" or "fraud" hot-line for its employees.
- Implement a quarterly technical mystery shopper program.
- Perform a free brake service for 2,500 consumers
- Pay fines and penalties.
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